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Support & Contact Us

You can contact the Events Team by email at:

However, please read the information below before you do so.

Invitation to a Zoom event: For security purposes, we send invitations to our Zoom events the afternoon before the event date. Not received your invitation? Please remember to check your spam folder.

Are you a SoG member but are given a surcharge amount at checkout? When you book an event, you must enter the same email address that you used when you joined the SoG. If you use a different email address, you won’t be recognised as a Member. You must also enter your name as you have listed in the member database, for instance "Peter" and not "Pete". Do not include a middle name or initial.

Need to update your email address or other details? Please email us at:

New to Zoom? Please read our helpful hints and tips included in Using Zoom

Access to Recorded Events - Not all of our events are recorded, please search by using the "Recorded Events" category on the events hompage. A link to the recording will be made available to anyone who has booked, shortly after the live event takes place. Those booked will also have access to any handouts give by the speaker. Recorded event content remains the copyright of the speaker and is not allowed to be shared by participants by any means.

Problem viewing our website with your Internet Explorer browser? The Internet Explorer (IE) browser is now out of date. Our new website sends you a message asking you to use another browser. You can use any of the following: Google Chrome, MS Edge, Firefox or Safari (for Apple products).

Want to book a place but registration has closed? We normally close bookings for any event by 9am the day the event takes place, so do book your place early.

For non-event queries you can contact our other Society departments:

SoG library -

Membership -

Staff Genealogist -

The main Society of Genealogists webiste can be found here

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